As we constantly strive to improve all aspects of our business, we would really appreciate your comments.
Please complete this Customer Feedback form - it should only take you a few seconds and it is completely anonymous.

Section 1:

Your name (optional)

Did you use the Nutritional Info. links found at the top of most product pages?

How informative is our web site?

a) Which Search Engine did you find our web site on e.g. Google, MSN, Yahoo etc.?
b) If you found our web site via another method, please mention how eg. a friends referral, magazine article etc.

- Which words or topic did you search for on the Search Engine?
(e.g. oedema, herbal supplements, weight loss products etc.)

 

RE: Our Products:

Were you able to see and hear our website host, Merlin (he appears on some product pages but is not visible in all browsers) ?

If Merlin did appear on some web pages to you, how did you find his presence?

Are the Product pages informative enough?
(By Law, we are not allowed to supply more information as supplements are them considered drugs - yes, we know it is pathetic!)

How did you find our Product prices?
(Taking into account how concentrated & complex most of our product formulations are).

Did you read the Customer Comments Pages?

- We know this is a difficult question:
Is there any particular reason(s) why you chose to buy our products over our competitors?

 

RE: Placing an Order:

This website is a registered member of the SafeShop Approval Program and meets the industry agreed requirements as a member business. Click to Verify.

 

Did the fact that we are SafeShop Approved convince you to purchase from us rather than another web site?

Is our Shopping Cart easy to navigate & to place an order?

If not, how can we make it simpler for you?

 

RE: Our Web Site:

Is our web site design pleasing to the eye?

Is our web site easy to navigate?

How fast do our pages load up?

In your opinion, how can we improve our web site / web page design?

Would you recommend us to others?

Any other comments or suggestions you wish to make.
(we are trying to make our site as user friendly as possible)